Frequently Asked Questions (FAQ)
1. Do you provide certified jewellery?
Yes. All our gold, diamond, and gemstone pieces come with BIS hallmarking and authentic certification for guaranteed purity and quality.
2. Can I customize a design?
Absolutely! Share your idea or reference, and our skilled artisans will create a bespoke jewellery piece tailored to your preferences.
3. Do you offer resizing or repair services?
Yes, we provide complimentary resizing for most rings and professional services like polishing, cleaning, and repairs to keep your jewellery shining.
4. What is your exchange or return policy?
We offer a 7-day exchange on ready-made jewellery with the original invoice and certificate. Custom designs are non-returnable but can often be adjusted.
5. Can I book an appointment?
Yes, you can schedule a private consultation by calling us or using our online form. Our team will assist you in choosing or designing your perfect piece.
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